Shipping & Returns Policy
Payment
- Online purchases are made securely through PayPal or with a major Credit Card.
- At this time, the online store is available for Canadian customers, shipping within Canada only. International order inquiries here.
Shipping/Delivery
- For local orders, you will be contacted to make arrangements for artwork delivery/pickup.
- All artwork is shipped from and within Canada via Canada Post.
- When required, a shipping option must be selected from the drop-down menu found here and added to cart before checkout.
- Orders will be shipped out once a week to allow for separate administrative and studio hours.
- Some photography prints are in stock. If the print is not indicated in stock please allow 2-3 weeks from order date for its arrival to allow for processing, printing and shipping times.
- Every order is carefully inspected and packaged to minimize the risk of shipping damage.
Shipping Options for Matted Prints
- Print w/ Delivery in Fort McMurray * No shipping/delivery/handling charge
- Arrangements for Delivery or Pickup will be made for orders within Fort McMurray/Fort McKay/Anzac area.
- Print w/ Parcel Shipping * $15
- This shipping option allows for tracking and insurance. The matted print is carefully packaged in a rigid mailer envelope and labelled with a "do not bend" sticker. In the event of damage or lost mail your order will be replaced at no cost.
- Multiple Prints (up to 10) * $25
- This shipping option allows for tracking and insurance. The matted prints are carefully packaged in a rigid mailing box. In the event of damage or lost mail your order will be replaced at no cost.
Returns/Refunds
- All sales are final. Online products are one of a kind original artworks and/or special order fine-art photographs. As such, orders are non-returnable and non-refundable. Once the order has been received and processed, it cannot be cancelled.